Welcome to Service Excellence Consulting
We are dedicated to assisting businesses improve the management and delivery of services to their customers. Our primary focus is helping businesses build quality and service delivery management systems that are functional and efficient.
We understand both business requirements and quality requirements. All our people are experienced consultants, and some are also qualified auditors in Quality, OHS and environmental management systems.
Many of our clients are from the recruitment industry. We understand recruitment best practice and are familiar with the legal as well as many of the contractual obligations imposed on recruitment agencies.
Contact us to find out how we can help you.Highlights
Diagnostic Services
Attend ITCRAs free business health checkmore
Quality Workshops
Melbourne 21st June; Sydney 30th June more
Quality Management
Let us help you improve your quality systems. more
Quality Management
Seeking certification? Enhancing documents and procedures? We understand business and certification requirements and can build you a system which works.
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Diagnostic Services
Is your business meeting legal requirements? The Diagnostic is a quick analysis to identify gaps in legal and contractual compliance and alignment with best practice.
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Tender Writing
Had enough of late nights writing yet another tender? Our team of experienced tender writers can draft, format and review submissions to put you and your services in the best light.
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Training Services
Short courses which can be delivered in a workshop at your offices or online. Includes internal auditing, introduction to quality management, document control and more.
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