Customer Service Terms

No Liability

By accessing this web site, you agree that Service Excellence Consulting Pty Ltd will not be held liable for any direct, indirect or consequential loss or damage arising out of the use of the information and materials contained herein or from your access to other materials on the Internet via links from this web site.

Copyrights

The contents contained in this web site are copyrighted materials owned or controlled by Service Excellence Consulting Pty Ltd. You may use this web site only for your personal and non-commercial purposes only. You must not use, copy, modify, transmit, store, publish or distribute the materials on this web site, or create any other materials using materials in this web site, without obtaining the prior written approval from Service Excellence Consulting Pty Ltd.

Trademarks

Service Excellence Consulting's or partners' trademarks, trade names, service marks, logos and all related products or service names, design marks, or slogans are the properties of Service Excellence Consulting Pty Ltd and of its partners which Service Excellence Consulting Pty Ltd is granted the license to use and may not be used in any way without prior written approval from Service Excellence Consulting Pty Ltd or the owners.

Hyperlinks to external web sites

The Service Excellence Consulting Pty Ltd web site contains links to sites which are not maintained by Service Excellence Consulting Pty Ltd. Service Excellence Consulting Pty Ltd is not responsible for the content of those sites and cannot guarantee that sites will not change without our knowledge, and inclusion of a link in the Service Excellence Consulting Pty Ltd web site does not imply Service Excellence Consulting's endorsement of the sites.

Disclaimer

The materials and information you find on the Service Excellence Consulting Pty Ltd web site are approved "AS IS", without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Service Excellence Consulting Pty Ltd services and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of , or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.

You specifically acknowledge that Service Excellence Consulting Pty Ltd is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties, and Service Excellence Consulting Pty Ltd reserves the right to remove such materials from the Service Excellence Consulting Pty Ltd web site without liability.

All contents, including, but not limited to text, figures, timetables, photographs, graphics, etc., in any Service Excellence Consulting Pty Ltd web site and any automatic responding messages may contain technical errors or typing inaccuracies or other types of errors or inaccuracies. Service Excellence Consulting Pty Ltd assumes no responsibility whatsoever for any such errors or inaccuracies. This web site has been complied in good faith by Service Excellence Consulting Pty Ltd without representation or warranty, neither expresses nor implied, as to the completeness or accuracy of the information it contains. You must always verify this information before you act upon it by calling your local Service Excellence Consulting Pty Ltd office, Service Excellence Consulting Pty Ltd director concerned or a Service Excellence Consulting Pty Ltd agent.

You agree not to hold Service Excellence Consulting Pty Ltd liable for the consequence of any action(s) you may take on the basis of the information contained on any Service Excellence Consulting Pty Ltd web site.